Findings also revealed its net promoter score (NPS) to be 87. This is a trusted measure of customer loyalty, with scores above 70 considered world-class. When asked their reasons, the most popular customer response was ‘Excellent Service”. This reflects our commitment to achieving 100% customer satisfaction, offering customers immediate, live, remote service and support for all our solutions.
Rochester, NY. IHS wanted a fully online, turn-key VNA solution to provide a centralized redundant storage for disaster recovery purposes, backing up the separate PACS systems from ten locations. The locations utilize a mix of PACS systems from multiple manufacturers and thus IHS needed a vendor neutral system which could interconnect with any vendor's DICOM interface. As an additional requirement, IHS wanted to [...]
Rochester, NY. aycan completed the install of its back-up PACS at Rochester Regional Health (RRH), a five hospital health system that services families in communities in the greater Rochester, NY region. The aycan solution was installed at RRH’s new mobile mammography center, a pink and blue truck that will roam Monroe County and seven surrounding counties. The mammography truck is funded by a [...]
Rochester, NY. aycan, a recognized worldwide leader in medical imaging, in conjunction with business partner Imaging Biometrics, a biotechnology company specializing in the development of software solutions for advanced visualization and analytics, announced today that Stanford University’s 3D and Quantitative Imaging Laboratory will utilize aycan workstation with Imaging Biometrics software to image brain tumors in patients and assess their response to treatment. Among [...]
solutions improve workflow efficiency/patient flow, patient care, and drive down costs Rochester, NY. aycan, a recognized global leader in medical imaging, announced today it will feature two of its newest solutions at this year’s RSNA, aycan universal archive, a vendor neutral archiving and distribution system, and aycan smartvisit, which securely and reliably, collects, connects, and transmits patient data to care networks using [...]
aycan medical systems released version 3.10 of its Mac-based aycan workstation, with numerous new features added to its database and viewer. The release also includes additional ROI tools for orthopedists, providing a robust tool for orthopedic clinics and significantly expanding its versatility.