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FAQs

Which iOS/iPadOS versions are supported?

2024-01-31T13:07:05+00:00July 24th, 2018|

aycan mobile 2.00.000 runs on iPadOS 16.4.1, 16.5, 16.7, 17.0, 17.1, 17.2 and 17.3 aycan mobile 1.18.002 runs on iPadOS 15.3.1, 15.4, 15.4.1, 15.6, 15.7, 16.1, 16.2 and 16.3 aycan mobile 1.18.000 runs on iPadOS 14.3, 14.4, 14.5.1, 14.6, 14.7.1, 14.8, 15.0.1, 15.1, 15.2, 15.3 and 15.4 aycan mobile 1.16.000 runs on iPadOS 13.5.1 and 13.6 [...]

What is needed to use aycan mobile?

2022-08-18T10:40:45+00:00July 24th, 2018|

In order to use aycan mobile, you need the aycan mobile App installed from the App Store on your iPad and a user account with either an active send subscription or linked to a friend/partner user with an active send subscription. To send studies, you need an aycan workstation instance with the aycan mobile plug-in configured [...]

What is a Push Notification?

2018-07-24T10:41:09+00:00July 24th, 2018|

This is a notification your device will receive and display on the screen when a new message/case is available and ready to be downloaded. Apple’s Push Notification Service provides the notification. In order to receive push notifications, you must enable the service during installation of the aycan mobileapplication.

What is a Contact List?

2022-08-18T10:41:56+00:00July 24th, 2018|

This list contains all the contacts (friends, partners) you approved. You are able to send data from the aycan workstation ayMobile plug-in to all the persons you have approved and listed in the application. In order to maintain your contact list, click "Manage Users", login, and navigate to the "My relationships" section.

May aycan mobile be used for medical purposes? Is it a medical device?

2022-08-18T10:42:46+00:00July 24th, 2018|

According to a country's medical device regulation the intended use definition of aycan mobile might differ from country to country. These countries are listed in the "Create free account" or "My account" section. aycan is continuing to gain approvals for aycan mobile to be used as a medical device. Current classifications include FDA and European CE [...]

Can you anonymize all relevant DICOM metadata?

2022-08-18T10:47:07+00:00July 24th, 2018|

Only the patient's name is anonymized by aycan mobile. Users can opt to anonymize other metadata manually on the aycan workstation prior to sending to aycan mobile. More details on this process can be found within the user documentation 'aycan workstation Extended Functions'.

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